FAQ
At Happy Minutes Easy Shopping, we aim to make your shopping experience as seamless and enjoyable as possible. Below, we’ve compiled answers to some of the most common questions:
Orders and Shipping
Q: Do you offer free shipping?
A: Yes, we offer free shipping on all orders within the United States and Canada.
Q: How long will it take to receive my order?
A: The total delivery time is 6 to 10 business days. Orders are processed within 1 to 2 business days, and shipping times may vary based on location.
Q: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.
Q: What is your order cut-off time?
A: Orders placed by 05:00 PM EST will be processed on the same business day. Orders placed after this time will be processed on the next business day.
Returns and Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unwashed items in their original packaging. Please review our Return and Refund Policy for details.
Q: How do I initiate a return?
A: Contact our customer service team at sales@happyminutes.store or +1 (816) 280-9708 with your order details to begin the return process.
Q: When will I receive my refund?
A: Refunds are processed within 7 business days after we receive and inspect the returned items.
Q: Can I cancel my order?
A: Yes, orders can be cancelled within 30 minutes of being placed. After this window, the order will be processed and shipped, and cannot be cancelled sometimes.
Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
Q: Is my payment information secure?
A: Yes, all transactions are processed using secure encryption protocols through trusted payment gateways.
Product Care
Q: How should I care for my bedding?
A: Please refer to our Care & Instruction guide for detailed washing, drying, and storage instructions.
Customization
Q: Do you offer customized or personalized bedding?
A: Currently, we do not offer customization or personalization services. Stay tuned for future updates!
Contact Us
Q: How can I get in touch with customer support?
A: You can contact us via:
Business name: Happy Minutes Easy Shopping
United States (Head Office)
📱 Phone: +1 (816) 280-9708
🏢 Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States
Australia (Branch Office)
📞 Phone: +61 480 810 392
🏠 Address: 5 Woodlands St, Tarneit VIC 3029, Australia
📧 Email: sales@happyminutes.store
🕘 Customer Service Hours: 09:00 AM to 05:00 PM (Local Time)