FAQs

How long will it take for my order to arrive?

We typically ship orders within 24 hours of purchase. Shipping within United States takes 5 to 7 business days on average. Please note that delivery times may vary depending on your location and any potential shipping delays.

Do you offer international shipping?

Currently, we only offer shipping within United States and Canada. We are actively exploring options for international shipping and hope to expand our services in the future.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 30 days of receiving your order, and we will arrange for a replacement or refund. Please visit our Returns & Exchanges page for more information.

Can I track my order?

Yes, we provide order tracking for all purchases. You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the status and estimated delivery date of your package.

Are there any additional costs like customs fees or taxes for my order?

No, there are no additional customs fees or taxes for orders within Australia. The price you see on the product page is the final price you'll pay at checkout. However, please note that if you have any specific questions about taxes or fees related to your order, feel free to reach out to our customer support for assistance.